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My UX process is to start broad with research and hone into fine details.

Who am I solving for?

What are their needs?

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Discover

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Explore

      1. Understand the problem

 

  • Communicate with stakeholders to identify business goals and metrics.

  • Conduct user surveys and interviews.

      2. Ideate to generate solutions

  • Develop personas, user flows, concept mapping and sketch prototypes.

How do I solve the problem?

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Reiterate

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Prototype

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Test

       3. Create a prototype

  • Test prototype through usability testing.

 

  • Reiterate designs based on findings.

  • Assess solutions and how they measure up to initial goals and metrics.

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